Dispute Over Audio Controls Between Spotify and Apple

Dispute Over Audio Controls Between Spotify and Apple

The disputes between Spotify and Apple have taken on a new dimension, this time focusing on audio controls. Spotify, the music streaming service, claims that Apple has restricted its ability to adjust audio levels from iOS devices using Spotify Connect technology. This situation negatively impacts the user experience while listening to music. While Spotify states that it is working on a solution, it emphasizes that users should utilize the audio slider in the iOS app.

The company expresses that this issue does not affect Bluetooth or AirPlay connections and is only applicable to iOS users. In a support article published by Spotify, it states, “Apple has stopped the technology that allows Spotify to control the audio on connected devices using the volume buttons on the device.” The article continues, “While we work on a solution with them, you can easily adjust the sound on your connected device using the Spotify app.”

Spotify Connect allows users to synchronize with speakers, televisions, and other devices through the music streaming application. This feature, which works via Bluetooth or WiFi, shows a list of compatible devices when you click the screen/speaker icon in the app’s media player. Once connected, it offers the possibility to have full control over the connected device through the Spotify app. This feature stands out as a much faster and more practical option compared to switching between the settings menu on your phone and the app.

Until recently, this convenience could be accessed using the volume buttons on iPhones. According to a report by TechCrunch, Spotify once again accuses Apple of violating the Digital Markets Act (DMA). This law aims to prevent “gatekeepers” from engaging in “unfair practices” with their products and services. Ensuring interoperability with operating systems and software features is also among these unfair practices.