Tech

Legal Dispute Escalates Between CrowdStrike and Delta Air Lines Amid IT Outage

Explore the escalating legal battle between CrowdStrike and Delta Air Lines following a significant IT outage. Discover the implications for both companies and the tech industry amidst this unfolding dispute.

Published

4 months ago

August 5, 2024

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Legal Tensions Rise Between CrowdStrike and Delta Air Lines Over IT Outage

The ongoing legal dispute between cybersecurity firm CrowdStrike and Delta Air Lines has intensified following a significant global IT outage that occurred last month. In a letter reviewed by The New York Times, attorneys from Quinn Emanuel Urquhart & Sullivan, representing CrowdStrike, firmly rejected Delta’s assertions that the cybersecurity company was responsible for the cancellation of hundreds of flights. The lawyers emphasized that the responsibility for the airline’s operational challenges lay solely with Delta.

This correspondence comes in the wake of Delta’s decision to engage renowned litigator David Boies, signaling its intent to seek damages from CrowdStrike over the incident, which the airline claims cost approximately $500 million. The stock values of both companies have suffered considerably since the disruption on July 19, with CrowdStrike witnessing a decline of more than 35 percent.

Transportation Secretary Pete Buttigieg, in an interview with NPR, provided some insights into the situation, stating that his department is probing Delta regarding the outage. He noted, “Their systems seem to have been more dependent on pieces of software that were affected by CrowdStrike,” adding that Delta’s crew scheduling system faced significant strain and became overloaded.

CrowdStrike has raised questions regarding why Delta appeared more adversely affected than its competitors. The cybersecurity firm pointed to Delta’s own “IT decisions and response to the outage,” revealing that the airline declined “free onsite assistance from CrowdStrike professionals.” In contrast, other airlines such as American and United managed to recover more swiftly from the incident. Aviation experts have indicated that Delta opted for a higher number of cancellations rather than delays, which contributed to its struggles in restoring normal operations.

Furthermore, CrowdStrike’s legal representatives indicated that the potential liability for the outage is limited. Although Delta’s CEO, Ed Bastian, articulated in an interview with CNBC that the estimated $500 million loss encompasses lost revenue along with “tens of millions of dollars per day in compensation and hotels,” CrowdStrike’s lawyers countered that “any liability by CrowdStrike is contractually capped at an amount in the single-digit millions.”

The legal team for CrowdStrike concluded, “Should Delta pursue this path, Delta will have to explain to the public, its shareholders, and ultimately a jury why CrowdStrike took responsibility for its actions — swiftly, transparently, and constructively — while Delta did not.” When approached for comments, a representative from Delta directed inquiries to CEO Bastian’s interview on CNBC.

Related Topics:Business Crowdstrike Cybersecurity damages Delta Air Lines flight cancellations IT outage legal dispute transportation secretary World

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Tesla Semi Fire: NTSB Preliminary Report Released

The NTSB’s preliminary report on the Tesla Semi fire has been released. This content includes important information about the details of the incident, the causes of the fire, and Tesla’s safety measures. Explore the impact on Tesla’s electric vehicles and its future steps.

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2 months ago

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The National Transportation Safety Board (NTSB) released a preliminary report stating that a Tesla Semi electric truck in California required firefighters to use “50,000 gallons” (approximately 190,000 liters) of water to extinguish a roadside fire. Firefighting teams also deployed an aircraft to drop fire retardant on nearby areas as a precautionary measure to control the fire.

The accident occurred on August 19 at 3:13 AM local time on the I-80 highway east of Sacramento. The electric truck went off the road while navigating a curve, collided with a roadside boundary marker, and then struck a tree, coming to a stop. Fortunately, the driver was not injured in the accident; however, considering their health condition, they were taken to the hospital.

The Tesla Semi’s large 900 kWh battery caught fire upon impact, and toxic smoke began to spread during the fire. While the fire continued with temperatures reaching up to 538°C, firefighters worked intensively to cool the blaze with water. However, due to the fire’s effects, the vehicle continued to burn until late in the afternoon. Meanwhile, Tesla sent a technical expert to the scene regarding fire safety and high voltage hazards.

The highway reopened to traffic at 7:20 PM local time, 16 hours after the accident. The NTSB, as an organization that can only make recommendations and cannot enforce regulations, sent a team to the area for investigation purposes. This major accident raised several issues, including dangerously hot fires and toxic smoke, which will attract the attention of many international organizations.

The NTSB had previously stated in 2021 that fires in the batteries of electric vehicles pose serious risks to emergency response teams and that the guidelines provided by manufacturers for such fires are inadequate.

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New Leaks and Features About the Samsung Galaxy S25 Ultra

Discover the latest leaks and features about the Samsung Galaxy S25 Ultra. Equipped with new technologies and advanced features, this smartphone elevates the user experience to a new level. Check it out for details!

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2 months ago

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New Leaks About Samsung Galaxy S25 Ultra

Samsung is expected to introduce the Galaxy S25 Ultra along with the Galaxy S25 series at the beginning of 2024, likely in January. Although no official announcement has been made yet, leaks regarding the upcoming flagship continue to spread rapidly on the internet. Notable leak source IceUniverse shared several new visuals of the Galaxy S25 Ultra in a post on the X platform. These visuals reveal the design differences between the Galaxy S25 Ultra and the Galaxy S24 Ultra.

One of the notable features in the leaked images of the Galaxy S25 Ultra is the rounded corners of the phone. In contrast, this year’s Galaxy S24 Ultra has quite sharp corners, which has led to feedback from some users indicating discomfort while holding the device. Previous leaks have suggested that the Galaxy S25 Ultra may be somewhat larger.

A tweet shared by IceUniverse: Galaxy S25 Ultra Image

According to leaks, the Galaxy S25 Ultra is expected to be thinner and lighter compared to previous models. In August, rumors emerged that the upcoming Galaxy S25 Ultra would be lighter than its competitors, with a weight of under 221 grams.

Another image featured in IceUniverse’s post shows close-ups of the sides of both next year’s expected flagship phone and Samsung’s current flagship. In this image, the side of the Galaxy S25 Ultra appears flatter with rounded corners. While these changes may not create a major revolution, they will generally positively affect the feel of the phone in hand.

Looking at other rumors about the Samsung Galaxy S25 Ultra, it is expected that the company will offer top-tier screen and camera upgrades next year. Additionally, there is a strong expectation that the satellite connection feature will also be introduced alongside the Galaxy S25.

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iOS 18 Officially Released: Innovations and Features

iOS 18 has been officially released! This update, packed with new features and innovations, elevates the user experience to the next level. Check out our article for details and discover the new offerings of iOS 18!

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2 months ago

September 17, 2024

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iOS 18 Officially Released: Here Are the Innovations!

Apple officially launched iOS 18 yesterday, as promised. After a long beta testing phase, this update brings many exciting new features for iPhone users.

iOS 18 Officially Released: Innovations and Features

New Features in iOS 18

Advanced Customization Options on the Home Screen: With iOS 18, users can now arrange app icons freely without sticking to the traditional grid layout. Additionally, there’s an option to change the colors of the icons and adjust their darkness levels. In short, you are no longer bound to a boring layout. It raises questions why Apple waited until 2024 to offer this feature.
Revamped Control Center: The Control Center is completely redesigned in iOS 18. Users will be able to group controls more comfortably, and developers can easily add controls from their applications. Also, there’s an option to divide the Control Center into pages, allowing different controls on each page.
RCS Messaging Support: With iOS 18, Apple introduces Rich Communication Services (RCS) messaging support. Users can add various effects to their texts and react with new emojis for more colorful responses.
Updated Photos App: The Photos app is presented with a new opening page and a modern layout. Users can now browse photos by time, people, and many other criteria, reorder media files, and explore more with the “Collections” feature.
App Lock Feature: Users can now lock specific applications. For example, they can activate Face ID protection from the menu that appears when long-pressing an app icon. Thus, anyone wanting to open the app will have to pass the Face ID protection first.
Apple Intelligence: One of the important features of iOS 18 is Apple’s artificial intelligence kit, Apple Intelligence. However, to fully benefit from this feature, you’ll need to wait for the iOS 18.1 update. More information about Apple Intelligence can be found here.

How to Install iOS 18?